How it works

4 ways to contact us

You don’t need to use your real name. It’s always confidential.

There may be a wait before someone can answer you
At the beginning of the call, we’ll ask a few questions for our statistics (age, gender, region)
You’ll define what you need with the counsellor and explore a few possible solutions
Tel-jeunes is a confidential and free service

No problem is too large or too small. Don’t hesitate to call us!

There may be a wait before someone can answer you
At the start of the text exchange 💬, you will receive up to six automatic (system-generated) messages. The counsellor will mention you when they are with you. Among these automatic messages, you will be asked some questions for our statistics (age, gender, city)
We’d like you to be available during the conversation, so please choose the right time so you can text continuously
We concentrate on only one situation per exchange 🎯

This blue button appears among the contact buttons as soon as someone is available. At that point, you can start chatting!
If the button isn’t there, that means all our counsellors are already chatting with someone else. Come back a bit later
Before starting a chat, we’ll ask you for some information so we can properly understand the situation, such as your age, gender, city or town, and a short summary of your request.

Complete the form to help us help you
Write down your question, providing information about your situation and making your question clear
Click on “Send”!

Contact us